Managed IT Services
Our managed IT services include 24/7/365 network monitoring, cloud services, business continuity planning, and continual maintenance of your devices and servers to stop cybersecurity threats. You can rest easy knowing the hardware and software making up your IT operations are in good hands with YourITgroup.
Benefits of YourITgroup Managed IT Services
Predictable monthly pricing
Reduced operating costs
Why a Managed IT Solution?
In the early days of enterprise computing, information technology management was a much simpler proposition. The types of devices available were fewer, not many employees had access to them, and they ran on less sophisticated software that typically did only one thing. And of course there was not much in the way of networks or the internet to contend with. If something stopped working, an in-house IT technician most likely would be able to handle it; or if the issue was more serious, the equipment manufacturer would send in an expert to fix it.
In today’s more complex world, the problem with this traditional break/fix model of IT management is that it leaves small and midsize businesses at a disadvantage. With the multitude of technical and security challenges facing company IT departments today, how can they possibly keep pace?
That’s the beauty of Managed IT: they don’t have to! They can leave it all in the hands of a Managed Services provider like YourITgroup. What sets us apart is that we like to build strong, long-lasting partnerships with our clients. We are a relationship company that just happens to excel at tech.
How It Works
With the increasing complexity of information technology, it is unreasonable to expect an organization’s in-house IT talent to keep up with demand. Instead, the organization can outsource select IT functions to a third-party provider. Which of those functions to outsource is entirely up to the IT managers of the client company. It can range from basic remote equipment maintenance to on-site repair, and all the way up to complete IT outsourcing, in which the MSP becomes your virtual IT department.
Key Managed IT Services
Here are just three of the most popular and mission-critical IT services we offer:
Whether it’s WANs, LANs, Cloud backup, Voice-Over-IP, or some other aspect of your organization’s network, computer, and/or communications systems, we can handle it all. Depending on the level of service you choose, your company can place the technical aspects of systems management in skilled hands, allowing your staff to focus on business.
It’s not unusual for members of your staff, during normal business operations, to encounter problems with a computer program, mysterious prompt, or other issues. The goal of YourITgroup's managed IT support services is to resolve these issues remotely by implementing a fix, managing and updating client programs, and ultimately keeping the staff member productive.
It seems every day lately the news reports some horror story about malware, ransomware, trojan horses, or some other malicious attack on a company’s network and devices. YourITgroup can make your organization’s computer system safer with a wide range of security management and risk prevention services, including installation, patching, and maintenance of anti-malware.
This Cloud computing service, created by Microsoft for building, testing, deploying, and managing services and applications, provides a hybrid SaaS-PaaS-IaaS environment that supports multiple programming languages, tools, and frameworks. Azure is an infinitely expanding set of Cloud computing services designed to help your organization meet its business challenges, giving our customers the freedom to build, manage, and deploy applications on a global network.azure support
The Business Advantages
Mastering just these three success factors will give you a big leg up on most of your competition.
By outsourcing your information technology requirements, you convert fixed IT costs into variable ones. This allows you to budget more cost-effectively, since you are paying only for what you need—when you need it.
Predicting future developments in the IT realm can be risky, since markets, regulations, and the technologies themselves are constantly changing. When you outsource your IT needs, the MSP assumes and manages much of this risk.
No company has unlimited resources; and managers can only juggle so many balls. When you outsource to a qualified and experienced IT services provider, you let your company stay focused on its core business strengths.
Managed IT Services Are the Future
Remember when the fastest way to get a critical message to an office overseas was via a clunky old Telex machine? Those days are long gone (and thank goodness!). Today, most communications anywhere in the world can take place on a mobile device. Years ago, a computer might take up an entire room; not it can fit in your pocket. Similarly, to stay competitive, companies everywhere are shrinking their in-house computer staffs and outsourcing to qualified, knowledgeable, and experienced IT Service providers like YourITgroup.
Let Us Help Keep Your Business Agile with Managed IT Services
Whether or not you have an internal team that handles your organization’s IT needs, we’d love to hear from you.
Managed IT FAQ’s
We work with a combination of organizational structures and have the right solution for your business.
- q What is an MSP?
"MSP" stands for managed service provider—specifically, an expert third-party provider of managed IT services, like YourITgroup, that can take responsibility for overseeing and maintaining the entirety or portions of an organization’s IT systems.
- q What are Managed IT Services?
As a Palm Beach Managed IT Services company, we deliver the technology solutions to protect and keep your business running efficiently. Services include network application, infrastructure and security, ongoing maintenance, support, and monitoring, hosting, cloud services support, and more. We are the solution you’ve been seeking.
- q Why should my company hire an MSP like YourITgroup?
In a word, cost-efficiency. With the increasingly specialized technologies in use today, the cost of maintaining and upgrading hardware and software has become cost-prohibitive. If your company seeks to hire qualified IT personnel, be aware they are hard to find; and if you do find one you like, they don’t come cheap. Last but not least, contract with an MSP can free up members of your in-house IT team to concentrate on developing revenue-enhancing projects.
- q What should I look for in an MSP?
The perfect Managed IT Service provider is one that does not simply sell you a service, but actively partners with you, the client. They should not just offer sound advice, but step in to make your success their success.
- q What kinds of Managed IT services does YourITgroup offer?
It runs the gamut from data backup and recovery, cloud and help desk services, telephony, Azure systems maintenance, network security, and much more.
- q What industries do you serve?
Our clientele includes companies and organizations in a variety of industries, including legal, health care, finance, engineering, manufacturing, oil & gas, architecture, and hospitality, mostly located in Miami/Dade, Boca Raton, Palm Beach, and surrounding communities in South Florida.
- q What if I need IT help during off-hours?
Our help desk is available 24 hours a day, 7 days a week, 365 days of the year. Just give us a call and we can assist in finding a solution to your IT issue.
- q What do Managed IT Services cost?
Working with your team, we develop a plan to protect, monitor, and support your business…and your budget. Our monthly predictable billing means never having to worry if a call to us is going to cost you more because you will know exactly what’s included in your plan.
- q Why outsource Managed IT Services?
Outsourcing Managed IT Services means having more time to focus on your core business and employees. We are here to manage, maintain, and support your business from email set-up for new employees to creating an IT infrastructure for your new location, and everything in between. Spend less time focusing on technology issues when you hire YourITGroup, your Palm Beach IT Support specialist.
- q What should I ask a Managed IT Services provider before I hire them?
We love it when we’re asked questions! Think of us as new employees that you don’t have to onboard and train; we come ready to work. Ask us similar questions that you’d ask an IT employee. How long have we been in Managed IT Services? What is our specialty? Have we worked with a company in your industry? Can you tell us how you will keep us compliant with industry and governmental standards? We would love to answer these and all your questions before you partner with us.