michael vu
chairman and ceo
If you can dream it, you can do it.
- Walt Disney
expertise:Enterprise Integrations and Solutions
first job:Team Leader at Chuck e Cheese
number of computers at home:5
fuel:Deep dish pizza and jalapeño kettle chips
recharging zone:Boca Beach Gazebo
tech tip:If it's broken, call YourITgroup
hometown:Austin, TX
education and training:University of Texas - BS in Computer Science
hobbies:Football and Fantasy Novels
favorite thing about YourITgroup:Our comradery is second to none!
apps i can't live without:Audible
brittany dunham
marketing
Everybody can be great. Because anybody can serve. You don’t have to have a college degree to serve...You only need a heart full of grace. A soul generated by love.
- Martin Luther King Jr.
expertise:Managing Chaos
first job:SuperCuts
number of computers at home:2
fuel:Coffee
recharging zone:Anywhere my family is.
tech tip:Call YourITgroup!
hometown:Bakersfield, Ca
education and training:University of Phoenix – BA in Communication
hobbies:Writing, Baking, Self-Education & Reading
favorite thing about YourITgroup:Team work makes the dream work & this team works!
apps i can't live without:YouTubeMusic
duke megnauth
Project Manager / Project Engineer
I do it for the cause, not the applause. Fixing broken smiles every day!
- Unknown
expertise:Design and Development of strategic planning
first job:Winn Dixie Supermarket
number of computers at home:6
fuel:Coffee
recharging zone:With my wife and kids
tech tip:Have you tried turning it off and back on again?
hometown:Baltimore, MD.
education and training:Broward College, BAS Information Technology
hobbies:Playing video games and Computer networking
favorite thing about YourITgroup:Family oriented
apps i can't live without:Google Suite
chris lenz
Project Engineer
expertise:IT Support
first job:
number of computers at home:
fuel:
recharging zone:
tech tip:Patch everything and reboot often.
hometown:South Florida
education and training:AAS in Computer Technology, CyberSecurity Certificate. Microsoft: MCTCS, MCSE, Azure Fundamentals. CompTIA: A+, N+, Project+, Security+, CySA+, CSIS, CSAP, TCM Security, Practical Ethical Hacking
hobbies:
favorite thing about YourITgroup:This is the best group of people I have worked with
apps i can't live without:
andy raphael
Director of Technical Services
The most important thing is to enjoy your life - to be happy - it's all that matters.
- Audrey Hepburn
expertise:Things with an IP address, web and application development
first job:St. Paul Lutheran School IT Manager
number of computers at home:8
fuel:Mrs. Peter's fish drip and jalapeños
recharging zone:Any weekend getaway
tech tip:Just reboot it.
hometown:Reichenbach im Täle
education and training:Florida Atlantic University - BA in Computer Information Systems
hobbies:Traveling, going to the movies
favorite thing about YourITgroup:Our staff is second to none.
apps i can't live without:YouTube
andrew loitz
Support Desk Team Lead
The more I learn about people, the more I like my dog.
- Mark Twain
expertise:Service Desk Operations
first job:Bagger at Publix
number of computers at home:6
fuel:Red Bull and a ton of Advil
recharging zone:Toilet
tech tip:Be nice to your IT guy. Trust me.
hometown:Coral Springs, Florida
education and training:CompTIA A+ and various Apple and Mac certifications
hobbies:Sporting Clays, 3D Printing, Board Games, tinkering
favorite thing about YourITgroup:The "radical candor."
apps i can't live without:YouTube
josh donahue
Sr. Support Desk Engineer
Grace is when God reveals the answer to you. Faith is when you respond to it.
expertise:Love to help others. Network and Server Engineering.
first job:Mowing Lawns
number of computers at home:6ish
fuel:The word of God and Italian food.
recharging zone:At home
tech tip:For personal use, Mac > Windows...Unless you're gaming.
hometown:Ft Lauderdale, FL
education and training:Broward College: AS in Networking Services Technology, A+
hobbies:Love Jesus, my wife and family, my pets, video games and anime. But I especially love making people smile.
favorite thing about YourITgroup:Our team has a great way of working together and the environment is amazing.
apps i can't live without:e-Sword
jared bausch
Support Desk Engineer
The only place the future exist is in our mind.
- Eckhart Tolle
expertise:Doing what Michael tells me to do efficiently as possible
first job:Personal Trainer at Gold's gym
number of computers at home:3
fuel:The Holy Spirit and energy drinks
recharging zone:World Of Warcraft
tech tip:Turn it off, then turn it back on.
hometown:Pittsburgh, PA
education and training:HACC AC economics
hobbies:Reading about consciousness, picking things up and putting them down
favorite thing about YourITgroup:A team of highly skilled individuals complemented with excellent communication and the absence of ego.
apps i can't live without:Audible/Google Maps
Daniel Souza
Support Desk Engineer
Action without knowledge is useless and knowledge without action is futile.
- Abu Bakr
expertise:Tech Support
first job:Service Desk Engineer at YourITgroup
number of computers at home:3
fuel:Coffee
recharging zone:Starbucks
tech tip:Carefully read any message that pops up on your screen before trying to get rid of it.
hometown:Orlando, FL
education and training:Google IT Support and CompTIA A+
hobbies:Music and VR
favorite thing about YourITgroup:YourITgroup is people focused!
apps i can't live without:YouTube
why choose YourITgroup?
YourITgroup provides IT support throughout Palm Beach, Broward, and Miami/Dade areas. Our team of experts provides reliable on-site support. We’re there when you need us, ensuring seamless productivity within your systems and providing the level of attention your business deserves. We value long-term relationships with our clients and will work closely with your business to ensure that you have all the technology resources for software and hardware that you need to be successful.
100% Unconditional Satisfaction
With YourITgroup Cloud Services, you’re not locked in to a one-size-fits-all “solution” that is no solution at all. We provide our customers with exactly the services they want, as needed and on demand.
Guaranteed 1 Hour Response
Your computer support problem or network issues will be addressed in sixty minutes or less. It's a guarantee that your call is responded to within one hour.
Fixed Monthly IT Cost
You’ll never be surprised. We offer an all-inclusive support plan, ensuring that our clients are not nickel-and-dimed when they need us the most. All this enables you to truly manage IT costs.
Expeditious Repair
Your issues – even the minor ones – will be taken care of quickly and efficiently. Since everything is included in one price, we are highly-motivated to use our time wisely.
No Technical Jargon
We’ll provide clear answers to your computer and IT support questions. You’ll never be made to feel out of your element by non-sensical tech speak.
Your IT Department
Our entire team is an extension of your business. Empower your employees with on-demand support that's just a phone call away.
