Our Team

Come meet the members of YourITgroup’s staff. Discover the wealth of IT support experience available to you when partnering with us for managed IT services. Our leadership has years of experience directing managed IT services for companies of many different sizes and structures.

The YourITgroup team consists of Project Managers, System Analysts, Qualified Network Analysts, Network Administrators,Web Developers and Desktop Support Technicians. Clients receive years of collective knowledge in innovative IT support. Our team maintains the highest levels of technology and security certifications, so you can be confident when entrusting your organization’s IT environment to us.

michael vu

president & ceo

If you can dream it, you can do it.

- Walt Disney

expertise:Enterprise Integrations and Solutions

first job:Team Leader at Chuck e Cheese

number of computers at home:5

fuel:Deep dish pizza and jalapeño kettle chips

recharging zone:Boca Beach Gazebo

tech tip:If it's broken, call YourITgroup

hometown:Austin, TX

education and training:University of Texas - BS in Computer Science

hobbies:Football and Fantasy Novels

favorite thing about YourITgroup:Our comradery is second to none!

apps i can't live without:Audible

seth alamar

vice president

The journey of a thousand miles begins with one step.

- Lao Tzu

expertise:Building long lasting relationships with clients and colleagues. Network and Server Infrastructure.

first job:Camp Counselor

number of computers at home:4

fuel:Coffee and Ice Cream (not combined)

recharging zone:Anywhere outdoors

tech tip:Don't believe everything you read on the Internet

hometown:Cherry Hill, NJ

education and training:Rutgers University, Microsoft Certified Professional (MCSE), A+, Net+, ACSP

hobbies:Watching Netflix and Working Out

favorite thing about YourITgroup:The culture

apps i can't live without:Sirius

john everett

director of technical services

I am the master of my fate, I am the captain of my soul.

- William Ernest Henley

expertise:Network and system administration

first job:YourITgroup

number of computers at home:2

fuel:Coffee and Chipotle

recharging zone:Plantation Central Park

tech tip:Upgrade to a solid state drive asap!

hometown:Ft Lauderdale, FL

education and training:Microsoft Certified Professional, A+, Net+, Cloud+ certified

hobbies:Board games and working out

favorite thing about YourITgroup:The clients!

apps i can't live without:Spotify

brittany dunham

service delivery manager

Everybody can be great. Because anybody can serve. You don’t have to have a college degree to serve...You only need a heart full of grace. A soul generated by love.

- Martin Luther King Jr.

expertise:Managing Chaos

first job:SuperCuts

number of computers at home:2

fuel:Coffee

recharging zone:Anywhere my family is.

tech tip:Call YourITgroup!

hometown:Bakersfield, Ca

education and training:University of Phoenix – BA in Communication

hobbies:Writing, Baking, Self-Education & Reading

favorite thing about YourITgroup:Team work makes the dream work & this team works!

apps i can't live without:YouTubeMusic

duke megnauth

PMP Sr. Engineer

I do it for the cause, not the applause. Fixing broken smiles every day!

- Unknown

expertise:Design and Development of strategic planning

first job:Winn Dixie Supermarket

number of computers at home:6

fuel:Coffee

recharging zone:With my wife and kids

tech tip:Have you tried turning it off and back on again?

hometown:Baltimore, MD.

education and training:Broward College, BAS Information Technology

hobbies:Playing video games and Computer networking

favorite thing about YourITgroup:Family oriented

apps i can't live without:Google Suite

chris lenz

Sr. Network Engineer

andy raphael

Sr. Network Engineer

The most important thing is to enjoy your life - to be happy - it's all that matters.

- Audrey Hepburn

expertise:Things with an IP address, web and application development

first job:St. Paul Lutheran School IT Manager

number of computers at home:8

fuel:Mrs. Peter's fish drip and jalapeños

recharging zone:Any weekend getaway

tech tip:Just reboot it.

hometown:Reichenbach im Täle

education and training:Florida Atlantic University - BA in Computer Information Systems

hobbies:Traveling, going to the movies

favorite thing about YourITgroup:Our staff is second to none.

apps i can't live without:YouTube

andrew loitz

Network Engineer

josh donahue

Network Engineer

Grace is when God reveals the answer to you. Faith is when you respond to it.

expertise:Love to help others. Network and Server Engineering.

first job:Mowing Lawns

number of computers at home:6ish

fuel:The word of God and Italian food.

recharging zone:At home

tech tip:For personal use, Mac > Windows...Unless you're gaming.

hometown:Ft Lauderdale, FL

education and training:Broward College: AS in Networking Services Technology, A+

hobbies:Love Jesus, my wife and family, my pets, video games and anime. But I especially love making people smile.

favorite thing about YourITgroup:Our team has a great way of working together and the environment is amazing.

apps i can't live without:e-Sword

jared bausch

Network Engineer

The only place the future exist is in our mind.

- Eckhart Tolle

expertise:Doing what Michael tells me to do efficiently as possible

first job:Personal Trainer at Gold's gym

number of computers at home:3

fuel:The Holy Spirit and energy drinks

recharging zone:World Of Warcraft

tech tip:Turn it off, then turn it back on.

hometown:Pittsburgh, PA

education and training:HACC AC economics

hobbies:Reading about consciousness, picking things up and putting them down

favorite thing about YourITgroup:A team of highly skilled individuals complemented with excellent communication and the absence of ego.

apps i can't live without:Audible/Google Maps

stu eisenberg

Setup Engineer

Outside of a dog, a book is man's best friend. Inside of a dog it's too dark to read.

- Groucho Marx

expertise:Hardware and software diagnostics

first job:Making burgers at Roy Rogers

number of computers at home:4

fuel:Sushi and more Sushi

recharging zone:Anything outdoors and in the country.

tech tip:protect your data at all times.

hometown:Livingston New Jersey

education and training:ECTCC-HVAC/Solar system controls

hobbies:MMA, helping others.

favorite thing about YourITgroup:Our Team !!!

apps i can't live without:Spotify

michael vu

president & ceo

seth alamar

vice president

john everett

director of technical service

brittany dunham

service delivery manager

duke megnauth

PMP sr. engineer

chris lenz

sr. network engineer

andy raphael

sr. network engineer

andrew loitz

network engineer

josh donahue

network engineer

jared bausch

network engineer

stu eisenberg

setup engineer

Nathan B.

Core Services Manager

Jay C.

Technical Services Engineer

Eric L. H.

Technical Services Engineer

Tate W.

Technical Services Engineer

Landen H.

Support Desk Team Lead

Kayley L.

Marketing Coordinator

Michael C.

Videographer

Misty K.

Sales Development Representative

Ross O.

Art Director

Cody P.

NOC Technician

Matt M.

Technical Services Engineer

Trent S.

Technical Services Engineer

Andrew R.

Technical Services Engineer

Scott S.

Technical Services Engineer

Zachary W.

Technical Services Engineer

Matt H.

Technical Services Engineer

Brenden C.

Technical Services Engineer

Aaron C.

Technical Services Engineer

Courtney F.

Graphic Designer

Michael M.

Senior Tier 1 Support Desk Technician

Robert R.

Technical Services Engineer

Garrett P.

Technical Trainer

Michael W.

NOC Manager

Derick T.

Technical Services Engineer

Witt O.

Technical Services Engineer

Jose M.

Technical Services Engineer

Elizabeth K.

Technical Services Engineer

Jeffery H.

Technical Services Engineer

Aaron P.

Technical Services Engineer

Jimmy B.

Technical Services Engineer

Stephanie G.

SDR

Enock S.

Sr. Tier 1

Eric B.

Tier 2

Matthew L.

Live Call Team Lead

Barry G.

Sr. Tier 1

James J.

Tier 1 Support Desk

Hunter B.

Senior Tier 1 Support Desk

Derek A.

Sr. Tier 1

Andrew S.

Technical Services Engineer

Corey S.

Technical Services Engineer

Gerard I.

Technical Services Engineer

Ryan D.

Technical Services Engineer

Ben M.

Technical Services Engineer

Angel J.

Technical Services Engineer

Jon M.

IT Support Desk Technician

Allen D.

Core Services Technician

Mason C.

Technical Services Engineer

Sam S.

IT Support Desk Technician

Kenneth D.

Technical Services Engineer

Zane V.

Technical Services Engineer

Josue D.

Technical Services Engineer

August M.

Technical Services Engineer

Philip C.

Technical Services Engineer

David D.

Technical Services Engineer

Larry J.

Technical Services Engineer

Tommy N.

Technical Services Engineer

Rob G.

Technical Services Engineer

Javdat A.

Technical Services Engineer

Ben B.

Technical Services Engineer

Gaston M.

Technical Services Engineer

why choose YourITgroup?

YourITgroup provides IT support throughout Palm Beach, Broward, and Miami/Dade areas. Our team of experts provides reliable on-site support. We’re there when you need us, ensuring seamless productivity within your systems and providing the level of attention your business deserves. We value long-term relationships with our clients and will work closely with your business to ensure that you have all the technology resources for software and hardware that you need to be successful.

100% Unconditional Satisfaction

With YourITgroup Cloud Services, you’re not locked in to a one-size-fits-all “solution” that is no solution at all. We provide our customers with exactly the services they want, as needed and on demand.

Guaranteed 1 Hour Response

Your computer support problem or network issues will be addressed in sixty minutes or less. It's a guarantee that your call is responded to within one hour.

Fixed Monthly IT Cost

You’ll never be surprised. We offer an all-inclusive support plan, ensuring that our clients are not nickel-and-dimed when they need us the most. All this enables you to truly manage IT costs.

Expeditious Repair

Your issues – even the minor ones – will be taken care of quickly and efficiently. Since everything is included in one price, we are highly-motivated to use our time wisely.

No Technical Jargon

We’ll provide clear answers to your computer and IT support questions. You’ll never be made to feel out of your element by non-sensical tech speak.

Your IT Department

Our entire team is an extension of your business. Empower your employees with on-demand support that's just a phone call away.

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