Your issues - even the minor ones - will be taken care of quickly and efficiently. Our fixed price, all-inclusive support plan includes resolving any issues that arise in an expeditious manner. Since everything is included in one price, we are highly-motivated to use our time wisely and follow through on all issues to successfully completion.
Our service agreements aren't full of weasel clauses and exclusions; you'll know exactly what you're paying for and what you can expect - no 'gotchas" or hidden fees.
Many IT Businesses only have a few technicians on staff, which means you might be left waiting for hours or even DAYS to get your computer problems resolved because they're short staffed or too busy trying to serve all their clients.
Our expert technicians will address your computer support problem immediately or call you back in sixty minutes or less. If your call is not responded to in one hour, we'll fix it for free.
Don’t have an in-house IT department or a reliable IT guy? Don’t worry! When you partner with YourITgroup, you’re partnering with a dynamic team of technical experts who will help you get a real return on your IT investment. For a flat-rate fee, our innovative solutions and solid 24/7 support will lower costs while sending your productivity soaring.
I have experience working with IT vendors both large and small, and with pricing of varying degrees. We had rotated through IT vendors every 1 to 2 years until 2008 when we started working with YourITgroup. We have had an exceptional experience with YourITgroup and the minimal difference in extra cost that your clients may pay will be more than worth it in saved aggravation and extra peace of mind.
Activa Home Health
We are more than pleased with YourITgroup – they are worth every penny. The staff have always responded immediately to us, even in crisis, after hours and on weekends when we are neck deep in our cases. IT service does not get any better than the service they provide to our office. I have worked closely with the engineers on the integration of new systems and they have NEVER failed us. I cannot express the value of their services and ability to meet our needs. Their response times are immediate and their knowledge is impressive.
Senior Executive Assistant
Weiss, Handler, & Cornwell
We go back at least 7 years with YourITgroup. YourITgroup were the people behind 100% of what we have now. There is nothing in the office technologically that YourITgroup didn’t setup. Not only did you bring us out of the Dark Ages to make us current, but also kept us ahead of avante garde. YourITgroup kept us operational during the largest expansion in the firm’s history. When we needed to make the cutover, everything you guys did made it work on the first try.
Boyes, Farina, & Matwiczyk